| Give a new Definition |
| to your customer experience. Tailor made and comprehensive, Interlace CRM solutions provide you the best platform to manage your customers... |
The world has moved from a producer centric business to customer centric business. An organization which doesn’t take care of its customers is bound to become extinct in this customer focused business scenario. In order to, to make better sense of customers, every organization needs to collect, group and analyze huge chunks of customer data. The tool that aids to do all these is a CRM Tool. In simplistic terms, it’s more of a solution than a tool.
The customer data are stored in a central database and using the CRM tool you can access these data, analyze, manipulate and arrive at business decisions that are imperative to your success. There are three main components to a CRM solution
Interlace provides CRM solutions that can work along with your existing systems with the scalability as the business grow to provide you enduring value. By using on-premise software and online services that work the way people want to work, able to make informed decisions and quickly adapt to rapid change. We provide complete CRM solutions with required integration to legacy systems and other applications. We tailor and customize CRM applications for Mid-sized and Enterprise levels.We offer the best-in-class CRM applications and solutions with a choice of technologies to suit our customer's unique business requirements and strategies. Mature methodologies are followed to design and implement scalable, reliable, robust, secure and easy-to-maintain business applications
Interlace CRM Offerings
Interlace unlike other IT service providers can provide you CRM solutions in different variations through strategic partners and custom development. In the market, CRM solutions are available in 3 different models
1. On-Premise Model
On-premise CRM, also known as licensed, on-site, or in-house CRM, is a customer relationship management application that is housed at a client’s location, and managed by its own employees.
2. On-Demand or SaaS Model
Rather than installing CRM software at your place of business, CRM on demand software is a Software as a Service (SaaS) product. This means that another party, who manages and maintains the software for you, hosts the CRM software. The maintenance of the software is taken care by the service provider and the data are secured. The CRM can be accessed anywhere in the world through Internet
3. Hosted Model
Hosted CRM is an arrangement in which a company outsources some or all of its customer relationship management (CRM) functions to an application service provider (ASP). It’s usually used by custom CRM developers. Clients opt for this model when they want their data to be secured while outsourcing the maintenance of their CRM
Interlace as an end-to-end CRM solutions provider offers all three models through strategic partners and custom application development. The CRM practice in Interlace consists of experienced industry experts who can provide the perfect cost effective solution to our clients through careful analysis of challenges and infrastructure base.
Interlace Difference
